To help reduce the cost of offering/scaling your telehealth program, we have offer a monitoring service designed to provide full compatibility with our LifeStream Telehealth Platform to enable robust reporting and program analytics.
Whether you require 24 x 7 end to end monitoring services that include patient interaction/outreach or you need to augment your existing staff during the weekends and holidays, the Resideo Life Care Solutions monitoring services can be customized to help you.
Resideo and its service partners feature care providers who make informed care decisions based on patient data. We select the service provider that best meets your needs, and work with you to create a program, and associated service levels with all program costs aggregated in a single monthly invoice.
We help remove the complexity associated with offering telehealth by monitoring your patients from our nurse call center headquarters.
Following our best practices methodology, our model has been validated during our 20 years of experience in remote patient monitoring, with results that are proven to:
|Monitoring Service Tier||Description|
RN Oversight Model
|Telehealth/Healthcare Specialist acknowledges all alerts and coordinates interventions under the supervision of a RN. Escalation to next level of communication is handled by the analyst.|
RN Coordinated Model
|Registered Nurse acknowledges all high priority (red alerts) and provides intervention. A Telehealth Analyst supports the patient for non priority alerts such as empty packets and missing data.|
RN Case Managed Model
|Registered Nurse acknowledges all alerts, prioritizing by alert status and provides intervention.|
Flexible options for device acquisition based on budget and infrastructure requirements
We will assist with identifying the patient population to be enrolled during the initial needs assessment process if requested
Telehealth equipment is delivered to an individual’s home, with follow up and trouble-shooting offered to work through communications issues, equipment placement, and set up & configuration
Certified care providers at a centrally staffed facility review biometric data and take actions according to a set of evidence-based protocols, and through personalized knowledge about enrolled patients
Patients will receive personalized education about their condition, and consistent follow up by their monitoring care team to reinforce to their knowledge, and encourage long term sustainable healthcare changes
We will track outcomes, clinical and operational efficiencies, patient satisfaction, and program effectiveness to demonstrate the value of telehealth as a cost-effective solution for successfully managing individuals with chronic health conditions